SMS Terms

These SMS Terms cover text messages from LocalRun, a service operated by . Messages are sent through our provider, Twilio.

1. Messages we send

When you give us your mobile number, you agree to receive texts related to what you’re doing on LocalRun, such as:

• Customers: order confirmations, status and delivery updates, and pay links for phone orders.
• Businesses: sign-up verification codes, approval notices, and account and order alerts.
• Drivers and pros: run and job notifications, verification codes, and account notices.
• Rewards: if you join a business’s rewards program, messages about your rewards.

Message frequency varies with your activity. Consent to texts is not a condition of any purchase.

2. Opt out: STOP

Reply STOP to any message to stop receiving texts from that number. We’ll send one message confirming you’ve opted out. Opting out may mean you won’t get order updates or verification codes by text. To opt back in, reply START.

3. Help: HELP

Reply HELP for help, or contact us using the details below.

4. Costs and carriers

Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.

5. Privacy

We don’t sell or share your mobile number or SMS consent with third parties for their marketing. See our Privacy Policy.

6. Contact